Privacy Policy
Pro Service Computer is firmly committed to the privacy, confidentiality and security of all personal data voluntarily provided by its users, in strict compliance with the General Data Protection Regulation (GDPR) and the applicable national legislation.
Collection and Processing of Personal Data
Data collected through contact forms or direct communication channels (such as Name, Email Address and Phone Number) is used exclusively for the following purposes:
- Responding to quote requests and commercial enquiries.
- Scheduling, coordinating and delivering technical support (remote or on-site).
- Administrative management and invoicing of services rendered.
Data Retention
Personal data provided will be kept strictly for the period required to deliver the contracted technical support or to comply with mandatory tax and legal obligations in the national market, and will then be securely deleted once no longer necessary.
Rights of the Data Subject
Under the GDPR, the user and data subject has the right, at any time, to exercise their rights of:
- Access and Rectification: Consulting stored data and requesting corrections of inaccurate information.
- Erasure and Restriction: Requesting definitive removal of data or restricting its processing, provided it does not conflict with legal invoicing obligations.
- Portability: Receiving data in a structured, commonly used format.
To exercise any of these rights, use the direct email channel: geral@proservicecomputer.pt.
Security and Infrastructure
As specialists in IT and systems administration, we apply strict technical, organisational and firewall measures to protect data integrity against unauthorised access, accidental loss or unlawful destruction of information.
Pro Service Computer · Tax ID 220 666 300 · Rua Joaquim Ereira, Nº 2707, 1º B Torre, 2750-393 Cascais, Portugal.